Zaakpay.com — irctc train ticket refund issue

Dear sir,

I was trying to book irctc ticket on dated 03 dec 2017, but due to no
Seat available in train my transition was drop and payment detected
From my hdfc account. Still i haven't receive my amount in my account
Number.

Case 1. (Irctc is saying)-we deeply regret for the inconvenience caused to you in this regard. As your payment status for transaction was not communicated by the payment gateway in time, the ticket booking did not materialize and we have refunded the amount as per the following details. Please contact your bankers for confirmation with the given details.
.
Transaction id: [protected]

Settlement id: [protected]

Bank rfnd txn id
Zp898a69f6a0e7

Case 2- (Hdfc is saying): this is to inform you that as per the merchant txn is success and payment updated on 04/12/2017.

We request you to liaise with merhant directly.

Regards,
Amit kumar
[protected]