Zaakpay.com — money deducted from savings account but not recharge my uts mobile wallet

Address:Kolkata, West Bengal, 712246

I had a transaction on 9th mar 2018 to recharge my uts mobile wallet of 100 rs via upi mobikwik zaakpayicici platform. Money has deducted from my savings account but didn't recharge my wallet and not getting any response from zaakpayicici money not refunded yet..
Transaction details-
Name-jitendra kumar gupta
Deducted-rs 100.
Transaction id-icibcea48d48c4d4ee18abe01931021d160
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