Zaakpay.com — money for cancellation not refunded in my account

Tarun Sudan

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra
Website:	www.irctc.co.in

Cancellation id: [protected]
Pnr no.: [protected]
Bdts jat ac spl (09021)
These are the details of my ticket which was cancelled. The current status for refunding is "refunded" but the bank name is coming to be zpky. Please look into the matter as soon as possible. The money is not till now transfered to my bank account from which i booked the ticket. The train number, pnr number and also the ticket cancellation have been provided by me. Please ook into the matter as soon as possible.

Date of cancellation:[protected]
Refund amount: 2115

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Bunty21

from Visakhapatnam, Andhra Pradesh

I actually booked the tictes on Nov 3 and nov 4 but the both the transaction are failed .the transaction I'd are
txn ID : [protected]
txn ID : [protected]
I have called to the IRCTC the are we are refunded to your bank.but I didn't got the refund at all.please refund my money one txn amount is:1150 and other txn amount is : 1430 /- .