Zaakpay.com — money not refunded by zaakpay pg which was already refunded by irctc

Address:231225

Date of cancellation of e-ticket/date of failure of e-ticket booking:25-apr-2018
Refund processing date:26-apr-2018
Refund amount:1245.0
Refund reference no:zp56a7c83c76ff9
Payment option used : zaakpay pg

Please refund my amount to the bank
I have made complaint also but nothing happened what i have to do please take the issue under your consideration and take a quick action on its resolution.

Hopping to get quick and positive response.
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Comments

Dear sir I was booked irctc tickets on 26 April 2018 through your agency it's cancelled on 27 April 2018
Amount is 1135.00 irctc refunded but your not refund to my please refund to my account
Dear sir i have use on irctc payment on your merchant side my credit card i have i have ticket cancel but not credit my credit card balance i have send txn number
1 [protected] 12-apr-2018 [protected] failed 185.0 zkpy refunded 13-apr-2018
This amount is refund irctc but not credidt my account

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