Zaakpay.com — payment of irctc not refund

Address:New Delhi, Delhi
Website:www.zaakpay.com

Dear sir i have use on irctc payment on your merchant side my Debit card My ticket was not booked and Transaction was failed but not credit but my Account was debited with Rs. 3510.00 and after 12 days amount will be not refund in my account. My Transaction no is
1-: [protected] on 07/02/2018 Train-: ANVT CPR SPL (05116)

This amount is refund irctc but not credidt my account
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I was booking ticket on 14 Feb, but transaction failed and my payment had cut but no refund provided to me.
Transaction ID:. [protected]
Transaction RS. 1390
Date :. 14 Feb 2018
Train:. Samta Express(12808)
From:MTJ to: VSKP

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