Zaakpay.com — please refund payment

Dear sir,
I have use on irctc payment on your merchant side by debit card.
Some technical problem my ticket has not confirm but payment has been deducted.
I have send txn number
1 [protected]
Date of booking - 12 oct. 2017
Date of journey - 13 oct. 2017
From ahmedabad to jaipur
Class - sleeper
Passenger - pankaj sharma & lata sharma