Zaakpay.com — refund deposited in my bank account

We have cancelled the tickets of pnr [protected].
But did not got refund till now.
Cancelled on 18 march.
Mobile number: [protected]
Amount: 1955.00
As i am senior citizen. Kindly clear it as early as possible
Kindly provide me full details
I am from pune. An early reply is expected. As per your guide line i have to receive it withen 7days. Please take action
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Comments

Sir as per irctc it is officially stated that
Normally the banks take time to process refund in
(I) For Net- banking/Wallets/Cash Cards transaction: 3-4 business days,
(II) For Credit Card/Debit Card transaction: 6-7 business days

So as per your complaint 5 business days have gone by excluding saturday/sundays and bank holiday for holi.
Wait for two more days, refund initiation process should reach completion as per irctc
I booked tickets 15 march when transaction 81.77 rupees cut. I want to refund it. Money cut but tickets nit get somee error came.
ashugamer11's reply, Mar 28, 2019
check your irctc account for recent transactions

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