Zaakpay.com — ticket canceled but amount not refunded

Address:	East Singhbhum, Jharkhand, 831006
Website:	Zaakpay.pg

I paid on irctc using zaakpay. I cancelled that ticket and irctc has refuned that amount . But it has not been transferred to my account. The refund amount was 1595.00 rupees.My Canceled PNR is [protected] The transaction id was dhiraj_bbm. I want u to immediately look into it and return my refund as soon as possible.Dear Customer,
We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 1590.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:22-Mar-2018
Refund processing date:24-Mar-2018
Refund amount:1590.0
Refund reference no:ZP565baa6986f9c
Payment Option used : Zaakpay PG