Zaakpay.com — ticket not booked but debited amount is not credited to my account

Address:

Varanasi, Uttar Pradesh, 221005

I tried to booked tkt from irctc but ticket was not booked but rs 4110 deducted from my account. Still amount is not credited back in my account. Transaction was done on 15th april 2018.

Reference id bank: inb/[protected]
Irctc transaction id : [protected]
Train : suvidha express (82356)
Payment failed
Bank name: zaakpay pg
Transaction amount : rs 4110
Class 3a, adults 2
Booking date : 15 april 2018
Status : not booked

Please refund and send back the amount to my bank so that it can be credited to my account.