Zaakpay.com — ticket refund not received

Address:Howrah, West Bengal, 711405

I cancelled a ticket, refund made on 10/09/2018 but the amount not recived to my bank, pnr number [protected] /, irctc transaction id [protected], an amount of rs. 605.
Date of cancellation of e-ticket/date of failure of e-ticket booking:09-sep-2018
Refund processing date:10-sep-2018
Refund amount:605.0
Refund reference no:zp57520402d3f4b
Payment option used : zaakpay pg
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I am Tinku Kumar Bhagat . I am booking a ticket in IRCTC account in 22 Aug 2018, but my ticket was not confirm than cancel the ticket in 5th September 2018, but my money on refunded in my bank account. My money refunded in Zaakpay account, please refund my money in my bank account.

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