Zaakpay.com — transaction cancelled as payment not received from bank but the amount debited.

Hi,

I have booked a ticked in IRCTC app using the Zakpay of payment gateway under the transaction ID No: [protected]. However the amount is deducted from HDFC credit card but the transaction was failed as no payment response from bank. But the money was not yet refunded to my credit card still. So could please check the issue and refund the amount deducted incorrectly for a failed transaction and there is no response from Zakpay regarding the failed transaction.

Thank you..!