Zaakpay.com — uber payment not done.. amount debited from my bank

I tried to book food from ubereats and it showed that my previous trip payment is pending so, i made a payment to uber ride on 05th april 19 through my credit card through uberapplication who have adopted zaak epayment system. The money has been debited by my bank, but it seems that the same has not been paid to uber. Amount rs 351.02 from icici bank. Please sort out and send the payment to uber immediately, otherwise refund to my bank.