Zaakpay Pg — irctc ticket cancellation, refund amount not received

Address:Gautam Buddh Nagar, Uttar Pradesh, 495006

I had booked a ticket on irctc through zaakpay pg which was cancelled by me on 03/04/18. But the refund amount of 1510/- has not been received by now. The irctc reflects status as refunded but the amount has not been credited in my bank account. The pnr no. Of the said transaction is [protected]. Kindly refund my amount in my bank as soon as possible.

Regards
Tanu shree gavel
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I have booked ticket through irctc . But it was cancelled . Due to unconfirmed
Cancelled date : 04/05/2018. It was refunded by irctc in bank name zaakpay PG . But it didn't refund in my debit card
Please sir refund me soon.

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