Zaakpay.com — automatic debit the money

Address:628714

07/12/2018. I booked a ticket through irctc rail connect app. The payment has proceed upto otp verification through zaak payment and after that process automatically cancelled and ticket was not booked.
So there is no booking takes place but amount deducted from my net banking. Please help me out from this and how to i get my refund. Pls note next time don't use zaakpay.com.
Was this information helpful?
No (0)
Yes (0)
Zaakpay.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

I had cancel my irctc ticket on 4 december, irctc website shows refund done at zaakpay pg and still not credit in my account. Please help for regarding credit amount.
Refund amount was not credited till now, pleast refund my irctc refund of rs 1165.

Rohit Shrimanwar's reply, Dec 7, 2018
Not any reply or progress yet
Rohit Shrimanwar's reply, Dec 15, 2018
Finally i got my refund. I call this irctc no 017556610661 they solve my issue.
I cancelled my IRCTC train ticket on 02/12/18
Transaction I'd ([protected])
Pnr no.([protected])
Gaya to Aligarh
IRCTC portal shows refund I'd(ZP57C0366B85D7F)for the refund amount 1530/- bank- ZAAKPAY PG
amount 1530 rs. Is not credit in my bank account .
Plz help.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zaakpay.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    1445
    Pending
    0
    Resolved
    138
    Zaakpay.com Phone
    +91 11 3001 8008
    Zaakpay.com Address
    8A, DDA Pocket 1, Sector 7 Dwarka, New Delhi, Delhi, India - 110075
    View all Zaakpay.com contact information