Zaakpay.com — irctc refund amount not update in my bank account

Address:Nainital, Uttarakhand, 263139

Dear sir please solve this matter
Dear customer,

Please contact your bankers for confirmation with the given details.

Pnr: [protected] transaction id: [protected]

S. No rfnd amt status settlementid actual refund date remarks rfnd type bank rfnd txn id
1 1015.0 refunded [protected] 29-nov-2018 success refund for cancellation zp8c5e9b79f912
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I cancelled ticket from Chennai to Dadar, Mumbai three days back. The Refund amount Rs 1020/- shows in my app that its been refunded, But I dont see the amount credited on my Account. Please find the ticket information attached with this compliant.

Sir,
E-Ticket booking:01-Dec-2018
Refund processing date:03-Dec-2018
Refund amount:1650.0
Refund reference no:ZP57bf45bef7b10
Payment Option used : Zaakpay PG

Pls Check and credit amount to my account.

My mail I'd - [protected]@gmail.com
Phone number - [protected]

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