Zaakpay.com — irctc refund not successful

Address:Thiruvananthapuram, Kerala

Dear sir/madam,

I have cancelled my tickets (Pnr [protected] and [protected]) on 16th may 2018. Cancellation id generated as [protected] and [protected] and refund amount of rs 4220/- initiated. I haven't received the amount in bank account till date. The refund status shows 'amount credited to bank (Zaakpay pg) with reference number zp5676dd5fa9f90 and zp8a56c711bd28'. So please take this seriously.

Waiting for your reply.
Ph : [protected]
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Zaakpay.com customer support has been notified about the posted complaint.
May 22, 2018
Updated by Sajins
Today is 7th day ..I didn't get my money.
Complaint comments 

Comments

Sir,
I have cancelled my non confirmed tatkal ticket PNR: [protected] from Hyderabad to Narsapur on 26.04.18. still the refund was not released to bank account. So revert with the status of refund. As soon as possible.

Sir
My pnr numebr :-[protected]
Transaction id :-[protected]
I cancel my tickt but the amout of rupees 3055/- has not been credited yet
So i request u to please refund my amount in my SBI BANK
N my bank ifsc code has been chenge
Mine credited. Thanks

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