Zaakpay.com — ticket cancelled funds not returned

Address:Morena, Madhya Pradesh

Hello,
Firstly you any customer care no not available all are fake pls provide your coutomer care no which was active

My complaint was. I was booked to ticket which was cenceled but fund was not returned
Detailed is this
With reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 505.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:19-sep-2018
Refund processing date:20-sep-2018
Refund amount:505.0
Refund reference no:zp5752b906d581d
Payment option used : zaakpay pg
Second
Ith reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 445.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:05-sep-2018
Refund processing date:06-sep-2018
Refund amount:445.0
Refund reference no:zp572aac31d611c
Payment option used : zaakpay pg

This is my no [protected] pls call that
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Zaakpay.com customer support has been notified about the posted complaint.
Sep 22, 2018
Updated by Braj2324
pls look into seriously and contact me with my given no [protected]
and returned my two fund in my account

Complaint comments 

Comments

I had cancelled my train ticket.the Refundable money has credited to zaakpay pg but not credited to my bank account.so please solve the problem urgently.
Cancellation date-10/09/2018
Cancellation id-[protected]

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