Zara — Amount got debited but order was not placed, requesting a refund

Hi, I have placed an order from Zara and made the payment via Paytm(UPI). My money got deducted but my order wasn't placed. I had to order then via Cash on Delivery.
Date of order placed : 11/07/2021
Order amount : 5960
UPI transaction ID :[protected]

Please look into my issue asap and provide me a refund for the same.