Zara — Amount got debited but the order not placed

Hi, I have placed an order from Zara and made the payment via Paytm(UPI). My money got deducted but my order wasn't placed. I had to order then via Cash on Delivery.
Date of order placed :[11/07/2021]
Order amount : 5960
UPI transaction ID :[protected]

Please look into my issue asap and provide me a refund for the same.