[Resolved]  Zara — Money debited but not get purchase confirmation by zara

Website:Zara.com

I was ordering from zara and i try to pay from UPI it got cancel due to network problem then i got code on text message and link to paid the payment through google pay then i pay through link in google pay and money was debited from my account but i did not get any confirmation mail or message from zara for purchase . Even in zara app my payment is shown as pending ..

Payment is 4, 280.00 on 16 may 21:56
+3 photos
Was this information helpful?
No (1)
Yes (0)
May 17, 2021
Complaint marked as Resolved 
I got mail from zara that my order cancel so refund my amount .UPI transaction id 113621176754 on 16 may, 21:56 of INR 4, 280.00
May 17, 2021
Updated by Sumanpreetchandi
I did not get any refund, kindly refund my amount
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint