[Resolved]  Zara — Money deducted from Citrus payu while order online through zara app

Today
I purchased a 1 jeans and tshirt amount of 3080 online through Zara app.I chose an option to pay through UPI payments. They redirected me to citrus solutions merchant to continue my payment. I entered my upi id of google pay .My money 3080 got deducted but my order in the Zara app still shows payment pending. Kindly refund my money.
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Jun 12, 2021
Complaint marked as Resolved 
Not yet resolved and closed
Jun 12, 2021
Updated by Bindu Bisht
Today
I purchased a 1 jeans and tshirt amount of 3080 online through Zara app.I chose an option to pay through UPI payments. They redirected me to citrus solutions merchant to continue my payment. I entered my upi id of google pay .My money 3080 got deducted but my order in the Zara app still shows payment pending. Kindly refund my money.

Jun 12, 2021
Updated by Bindu Bisht
This complaint resolved by mistakenly plz reopen this complaint again my money not received

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Any remedy ma'am? Did you get the money back?
did you get your money bck? i am facing the same problem now

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