Zara — Money got deducted order from my account not placed

I was placing an order on zara india online on 16th February and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@okhdfcbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.

Kindly check my concern and give me refund of my money at the earliest.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 17, 2021
Updated by Sakshi0196
The company Name to which my monwy got transferred is CITRUS SOLUTIONS PRIVATE Limited

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint