Zara — Order from zara showing pending even after successful transaction to citrus

Website:

Zara.com

I made a purchase on zara website and made a payment of ₹5170. The payment went through successfully on google pay. However its asking me again to make the payment for the same order i want a refund of my amount, i am attaching the receipt of google pay payment for the same. Order no for zara is Nº [protected]

Please contact me on [protected]
Name farah hanif shaikh
Order is under name of farah aga khan
Website zara.com
Order no Nº [protected]
Amount 5170