[Resolved]  Zara — Payment Via Citrus on Zara, amount debited but order not received at Zara.

I was placing an order on zara india online on 3rd October 2021 and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@okaxis and money got debited from my account but zara did not received the amount. Transaction id[protected]
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.

Kindly check my concern and give me refund of my money at the earliest.
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Oct 7, 2021
Complaint marked as Resolved 
Citrus didn’t do anything, nor this forum helped. I contacted the bank, lodged the complaint and received the refund.
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