[Resolved] Zara — Payment Via Citrus on Zara, amount debited but order not received at Zara. | |
I was placing an order on zara india online on 3rd October 2021 and had opted for payment via upi. I then did the payment through google pay for which zara had used citrus payment gateway. I did the transaction via [protected]@okaxis and money got debited from my account but zara did not received the amount. Transaction id[protected] So zara cancelled the order from their side as it keep pending I haven’t been initiated a refund. Kindly check my concern and give me refund of my money at the earliest. Was this information helpful? | |
Oct 7, 2021 Complaint marked as Resolved Citrus didn’t do anything, nor this forum helped. I contacted the bank, lodged the complaint and received the refund. | |
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