[Resolved] Zee Tv — zee5 subscription amount paid but service not activated

6 Reviews
 SumitBhattacharyya on Aug 13, 2018
I have paid an amount of 500 for the annual subscription to zee5. The money has been paid through paytm and accordingly it has been deducted from my account. A successful transaction message has also been received through paytm end. Yet the payment doesn't reflect in zee5 app and accordingly my subscription to zee5 doesn't show.
I have raised complaint in the app as well but there was no response.

zee5 subscription amount paid but service not activated
Complaint marked as Resolved Dec 13, 2018
Waited for 24 hours

Complaint Status

[Aug 13, 2018] Zee TV customer support has been notified about the posted complaint.
Complaint comments  5 Comments     Updated: Share0Tweet0


Subscribe karenjit Kaur through Paytm but not able to watch so want refund back
2 times paytm n amount is deducted from it
Subscribe zee5 two months pack...bt not able to watch any movie...my amount is deducted from my account...plz refund my amount back.
Subscried zee5 two month pack...amount is deducted from my account...but the subscription plan shows no active plans...pls see to it what can be done to activate or refund of the same

Transaction details OTHPG 199460 ZEEDIGITAL MUMBAI
Dear sir
After 15 mails from 18 march to zee5 and zeetv found no reply till now.
Finally i tried to change my plan with 499 so at least i can get back my 500 rs. from ZEE5 thieves.. i also lost my 499
My dears thieves kindly activate or refund my 999 rs.
further refund my rs. 499 also
ZEE5 id: satish.[protected]@gmail.com
Without Regards
Satish kumar

I have paid amount of rs 499 for telugu annual subscription plan on 10th may 2019 but it is not accessible so I made a complaint through email today also i mailed the response is only ticket no 379478 generated and wait for updatation but still it is not updated i shared all screen shots in mail i paid amount through phone pe below i attach that screen shot respond it as soon as possible or else refund my money

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    +91 44 2814 4964
    +91 44 3919 4000
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    No 150 & 151 Alpha Centre 2nd Floor & 3rd Floor, North Usman Road, T Nagar, Chennai, Tamil Nadu, India - 600017
    Zee Tv - zee5 subscription amount paid but service not activated