Zepmart Complaints & Reviews

Order ID: 1007 order placed on : 10/11/2015 Amount paid : Rs 25501 Payment Method: Paynimo after filling complaint I received a call from No- [protected] and asked my ATM no. I didn't gave them any details. please help me I have cancelled order from other site but they never ask such details they simply refunded my amount to my account. sir please suggest shall lodge police complaint

Order Details
Order ID: 1007
Date Added: 10/11/2015
Payment Method: Paynimo
Shipping Method: Flat Shipping Rate Email: vishal5anju.manhas.[protected]@gmail.com
Telephone: [protected]
IP Address: 168.235.194.244
LG 32LB5820 80 cm (32 inches) Full HD LED Smart TV (Silver) ZEP0351 1 Rs25, 500 Rs25, 500

Sub-Total: Rs25, 500
Flat Shipping Rate: Rs1
Total: Rs25, 501
company address- Zepmart
Old Delhi Road
Sector -14, Gurgaon
Sir I have already paid for this product tried to contact them still no one is replying please suggest

I have ordered Seagate Expansion Desktop 2TB External Hard Drive on 09/11/2015 in zepmart.com directed from junglee.com and paid through paynimo using debit card for Rs. 4, 591. Before the i do the payment i received a maiil from "[protected]@zepmart.com via md-33.webhostbox.net" which is a notification mail about the product and payment to be done is sent to me so i trusted as like flipkart and other e-commerce company and paid for my purchase.

After the payment i dint receive a single mail or any notification about the order and delivery information so i contacted using the no given in contact us which is [protected] someone attended and asked about order id and he said that order is complete and once shipped you will get the delivery information and on 21/11/2015 you will be receiving your product but after 16/11/2015 the no given for contact is switched off.

still today in this link "http://www.junglee.com/zepmart/seller/A2O168845PG7K" junglee has the seller's info and many including myself trusted junglee for online product buying, now junglee and paynimo are responsible for this online cheating and sure they ruined their trust because of suppoting zepmart

following information only I am seeing everyday from 09/11/2015

Order Details:

Order ID: #897 Status: Complete

Date Added: 09/11/2015 Customer: Dinesh Balaji
Products: 1 Total: Rs4, 591

Product Name Seagate Expansion Desktop 2TB External Hard
Drive

Model - HDD0002
Quantity - 1
Price - Rs5, 100
Sub-Total: Rs5, 100
Flat Shipping Rate: Rs1
Coupon(VISA10): Rs-510
Total: Rs4, 591

Order History

Date Added Status Comment
09/11/2015 Pending

I have faced this kind of issue for the first time in online shopping and so I am making this complaint and looking forward to solve the issue

Dinesh Balaji
[protected]

I have order the product WD element WDBUZG0010BBK External Hard Drive, model-HDDOOO3, order id-1776 from the online shopping site "zepmart" on date-14/11/2015 and I will payment 3201/- rupees through sbi master card.. zepmart help line no. [protected] was not working. I try from 2 days to contact to know about my order but no respond coming from the email also. i request u to refund my money.

I have ordered Samsung Galaxy Grand Neo Plus mobile phone on zepmart through junglee.com on date 07/11/2015. Order ID: #511. Its been 16 days but i didnt recieve the order yet and when I am trying to contact on the service number provided, its switched off/not reachable. Raised a request to refund the Rs 5, 860/- back, but there is no reply yet

Hello,

I have ordered a Xioami RedMe Note 4G from Zepart.com on 7th November 2015. My order number is #514. I have paid an amount of Rs 8501 through Paynimo. In the website (Zepmart.com) itself they are mentioning that the payment is 100% secure by Paynimo. Also 100 % cash back guarantee also allowed.

But till now I didn't get the product. When I am trying to call the customer care number [protected], I am getting a response like number is switched off.

I have reached the website through http://www.junglee.com/zepmart/seller/A2O168845PG7K . Even Junglee also not responding to my mails.

Here is my order status :-

Order Number : #514

Amount Deducted : Rs8501

Order Date : 07.11.2015

Zepmart's Address mentioned in the website : 773/ sector 14, gurgaon -122001 Haryana, India.

Kindly advice me how to move forward. I would like to get my money refunded..

Would love to hear from you

Sharanya Ratheesh

[protected]

Reminder 1,

Sir/Madam,

I have purchased a nokia lumia 630 dual sim(white) from Zepmart.com.

Please find there website URL below

http://zepmart.com/index.php?route=common/home

Order Details:

Order ID: #1179
model-ZEP0477
Payment method-paynimo
Status: Payment Completed


Date Added: 10/11/2015
Products: 1

Customer: Nilanjan Mishar
Total paid rupees:4, 321

Company details:

Address:
Zepmart.com
Old Delhi Road
773/Sector -14, Gurgaon
122001 haryana india

Customer Care number: [protected] ( No one responding now. However talk to him on this number after payment ).

Now neither I got confirmation from site regarding order confirmation. The amount is debited from my account.

Kindly help/ guide me for further action on mail.
your best regards,
nilanjan mishar

I placed order in zepmart.com processed through yunglee.com On 14/11/2015 paid an amount of 7500 rs towards lg black led TV .but now the customer care number is switched off and no confirmation sms or mail from the company but money debited from my account

Sir, The above named company is selling product online being promoted by Amazon and Junglee.com, receiving money but not sending product after payment. They are committing continuous fraud. address and no shown are given below:- 773/ sector 14 gurgaon -122001 haryanaIndia E-mail: [protected]@zepmart.com Phone:[protected] URL:- http://www.junglee.com/zepmart/seller/A2O168845PG7K Need to file an FIR against the person. Please provide me with the details. Thanks, Reena Rao Mob: [protected]