[Resolved]  Zepto — Order not delivered, Money deducted

Address:L-30B 3Rd Floor Malviya Nagar
Website:Zepto Zetta Solutions Private Limited

I ordered diary products from an app called zepto.I ordered at around 8:26am while I was waiting for the items to be delivered, I received a message that your order have been delivered at around 8:49am.
But I hadn't got any order .
I called their customer support several times and they said to talk in-app chat support.
When I contacted them they were adament that the the store has delivered the order.
I asked them then can you give me the contract number of delivery person so that I can directly ask him where he has delivered the order but the are not giving the contact information of delivery person or the store.

I have paid Rs 337 for the order through online UPI mode of Paytm.
Please help me in this sir

Either I want the order or I want my refund.
There has been so much mental harrassment for this.

I am attaching the photo of the invoice of the order which I have not received till now.
Expecting justice and Swift action form you sir
Thank you
+1 photos
Was this information helpful?
No (1)
Yes (2)
Jul 28, 2022
Complaint marked as Resolved 
The order was delivered to the wrong address. The delivery person has resolved the Issuerson. I have Received my order now
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    L-30B 3Rd Floor Malviya Nagar
    India
    File a Complaint