Zepto Complaints & Reviews
I have ordered vegetables 2 kg onions, 1kg tomota and 1 piece sweet corn on quick commerce site Zepto on 22.01.2025 at 19:44pm but i hve not received any phone call from delivery boy nor i received any order material but showing delivered in 12 mins, but after calling the delivery agent he told that order was cancelled and after connecting the online help line of zepto they asked to check outside of building and after my confrimation that...
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Xyxy the winter soldier in the winter soldier in the winter soldier in the...
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Address: 907 Laxmisparsh gujrath colony kothrud pune 38 |
ORDER ID: DC4F2PKRD67224
02/07/2024 at 08:54am
Delivered
Order Arrived at
02/07/2024 at 09:08am
Delivered To
29, Gujrat Colony, Kothrud, Pune, Maharashtra 411038, India
Sofy Antibacteria - XL
7piece
Qty: 1
₹57
₹70
Stayfree Secure - XL
6 piece
Qty: 1
br...
02/07/2024 at 08:54am
Delivered
Order Arrived at
02/07/2024 at 09:08am
Delivered To
29, Gujrat Colony, Kothrud, Pune, Maharashtra 411038, India
Sofy Antibacteria - XL
7piece
Qty: 1
₹57
₹70
Stayfree Secure - XL
6 piece
Qty: 1
br...
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Website: Zepto delivery services |
I had ordered groceries from the Zepto app, it usually has to reach within 20mins of ordering but even after 1hour the order hadn't arrived so I checked the app regarding the same that is when I was shocked to see the order shows it has delivered while it hasn't delivered yet. When I tried to contact the Zepto team, I received no response. So I kindly request you to take action negligence and wasting customers valuable time.
All the...
All the...
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Address: Hyderabad, Telangana |
I ordered grocery products from an app called Zepto. I ordered at 11.01PM on 29/04/2024, and at that time it was showing 13 mins for delivery, but at 12.30AM on 30/04/2024, it was still showing 3, packing is being done, even then I waited for next 10 mins and slept off without my knowledge, next day morning when I checked my phone I found 3 missed calls, I received a message that your order had been delivered but I hadn't received any order.br...
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Address: Zepto Udyog Vihar Gurgaon |
Website: www.zeptonow.com |
Dear Team ZEPTO,
Its a painful process to be associated with you guys.
My order # 50647UVWD78370 is not serviced by your team and its showing "Delivered" on your portal.
There is no customer redressal call no. where we can reach out for instant response. Your claim of "10 mins DELIVERY" is false.
Please refund my money immediately Thanks....
Its a painful process to be associated with you guys.
My order # 50647UVWD78370 is not serviced by your team and its showing "Delivered" on your portal.
There is no customer redressal call no. where we can reach out for instant response. Your claim of "10 mins DELIVERY" is false.
Please refund my money immediately Thanks....
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I had ordered five products on zepto and I only received two products...
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Address: Chennai |
Website: www.zeptonow.com |
Zepto sold me a used Airfryer. On returning it back, they said they would refund. But just took back the product and didnt issue a refund. There is no way to connect to their customer service now. And the manager is not picking up the call either....
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Address: Powai Mumbai 400076 |
Website: Zepto |
They have supplied me spurious products.
Despite calling and complaining no answer.
My complaint with brand bisleri is lodged. And they are in possession of wrong goods supplied...
Despite calling and complaining no answer.
My complaint with brand bisleri is lodged. And they are in possession of wrong goods supplied...
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Hi sir
Mera nam ameera Abdul Rahman hai
Mb [protected]
Zepto company ka address:-
ZEPTO (HOLISOL VENDER) GLOBAL COMPLEX, NR SANGRILA WATER FALL, MUMBAI NASIK HIWAY, BHIWANDI, THANE, MUMBAI
YE ZEPTO COMPANY KE NAM SE GODOWN PICKER/PACKING ME KAM KARNE KO LETA HAI.
FIR EMPLOYEES SE 12 YA 15 DIN KAM KARWAKER UNKO NIKAL DETA HAI.
AUR USKA PAISA HADAP LETE...
Mera nam ameera Abdul Rahman hai
Mb [protected]
Zepto company ka address:-
ZEPTO (HOLISOL VENDER) GLOBAL COMPLEX, NR SANGRILA WATER FALL, MUMBAI NASIK HIWAY, BHIWANDI, THANE, MUMBAI
YE ZEPTO COMPANY KE NAM SE GODOWN PICKER/PACKING ME KAM KARNE KO LETA HAI.
FIR EMPLOYEES SE 12 YA 15 DIN KAM KARWAKER UNKO NIKAL DETA HAI.
AUR USKA PAISA HADAP LETE...
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Ordered 2 20 pack of gold flake blue but received one. The rider didn't take an image of the product delivered, didn't answer my calls when called up to inquire.
The customer service rep. Rachna hitendra gala said they cannot share the image of the order delivered as those are for security reasons and that these were shared with the delivery team.
The rep refused to share the image with me but easily denied...
The customer service rep. Rachna hitendra gala said they cannot share the image of the order delivered as those are for security reasons and that these were shared with the delivery team.
The rep refused to share the image with me but easily denied...
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Address: Koramangala, Bangalore |
Website: www.zepto.com |
I ordered a product from zepto and i did not get delivery the delivery time kept on increasing everytime and when i reached customer support to resolve the issue they told they are trying and its been more than an hour the order is placed i don't see any update in the order status and the delivery time is just keep increasing and customer support later asked my permission to cancel the order so my concern here is that if they did not want...
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I ordered a product from zepto on 18 Nov 23 at 10:56pm and i did not get the product delivered till 12:15 am 19 Nov 23 and when i reached the customer service they are asking me to cancel the order. When they do not want to deliver the order why did they accept the order and Zepto app keeps sending the notification to order and when ordered i don't get deliver of the product what non sense and also wasted my precious time. I want zepto to...
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Address: Mumbai, Eknath Ghadi Marg, Parel, India, |
I ordered grocery products from an app called Zepto.I ordered, and while I was waiting for the items to be delivered, I received a message that your order had been delivered but I hadn't received any order.
I called their customer support several times and they said to talk in-app chat support.
When I contacted them they kept on forwarding the chat control to 3-4 floor assistant people and each one of them was asking the same...
I called their customer support several times and they said to talk in-app chat support.
When I contacted them they kept on forwarding the chat control to 3-4 floor assistant people and each one of them was asking the same...
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Address: Mumbai |
Website: www.zeptonow.com |
I was shown a 15 mins delivery confirmation after I placed my order. As soon as 15 mins were done and I checked the app, the timer showed 22 mins more for delivery! The reason cited for this was rains, although it wasn't even raining. I could have ordered from another app which was honest enough to convey a 30 min delivery time in the timer. The only reason I decided to give my business to Zepto was because of the quicker delivery time. They...
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I ordered diary products from an app called zepto.I ordered, while I was waiting for the items to be delivered, I received a message that your order have been delivered at around 6:25pm.
But I hadn't got any order .
I called their customer support several times and they said to talk in-app chat support.
When I contacted them they were adament that the the store has delivered the order.
I asked them then can you...
But I hadn't got any order .
I called their customer support several times and they said to talk in-app chat support.
When I contacted them they were adament that the the store has delivered the order.
I asked them then can you...
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Address: 6, Ramamurthy Street, Nehru Nagar, Chromepet, Chennai, Tamil Nadu 600044 |
Website: www.zeptonow.com |
Zepto is in all product is old stock and exploring new date and even for a Zepto market already I am sending to Photo checking so All friends This is Kalanithi advocate from High Cort Chennai.
THANK YOU......
THANK YOU......
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Dear Sir/Madam,
Date of Incident: 09.08.2023
This is regarding the online shopping app called Zepto. I added the items to my cart and made the payment through the UPI option however, it did not reflect on the app. Therefore, my order was not placed but money got deducted from my bank account. The total bill amount was Rs. 299. I request you to please help me with this. I would like to have the order delivered...
Date of Incident: 09.08.2023
This is regarding the online shopping app called Zepto. I added the items to my cart and made the payment through the UPI option however, it did not reflect on the app. Therefore, my order was not placed but money got deducted from my bank account. The total bill amount was Rs. 299. I request you to please help me with this. I would like to have the order delivered...
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I have ordered something from zepto on 1st may and I make payment through the phone pay and it is debited from my account but some of reasons order is not confirmed and I have checked with zepto that in their accounts payment is not reflecting.
My account details are as follows-
UTR number for transaction[protected]
Transaction ID - T2305011924141885228759
And I have...
My account details are as follows-
UTR number for transaction[protected]
Transaction ID - T2305011924141885228759
And I have...
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Order ID: 7F0B8MKES42019
Order date: 18/May/2023
Ice Cream Received in Ice Crystals Condition
Ice Cream should be replaced with new ice cream....
Order date: 18/May/2023
Ice Cream Received in Ice Crystals Condition
Ice Cream should be replaced with new ice cream....
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I recently ordered amul lassi ( Qty-4, price-80, each-20 rupees)from Zepto. Amul lassi actual price is 17 rupees but zepto charge 20 rupees each. This is not good for customer. So i want refund my money with compensation nd they apologize for this...
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I have ordered mangoes on 2nd April and received damaged products. And raised complaint immediate next day 3rd April. They told Amount initiated with in 7 days. But no refund received. On 20th April I approached customer support and they told order is older than 7 days They simply change words and try to blame customers. In between I wrote a mail to customer support with an attachment of product pic. This is very pathetic. They blame customers....
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Ordered mangoes and received damaged fruits, till now Amount not refunded. Raised multiple complaints, but no response.
No proper customer support
Because of their worst policy I lost my money. Please don't place any orders from ZEPTO. They are always blaming customers and they want to gain profit and put customers in loss.
#Fraudsters #Liar...
No proper customer support
Because of their worst policy I lost my money. Please don't place any orders from ZEPTO. They are always blaming customers and they want to gain profit and put customers in loss.
#Fraudsters #Liar...
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Order number: 665CDBMLN91659
Date: 17 April 2023
I had ordered 3 sets of cakes
Cake combo 1 has 3 pieces of cakes
Cake combo 2 and cake combo 3 have 5 pieces of cakes each
Total i was supposed to receive 13 pieces of cake out of which I only received 3.
Now obviously i went to raise it to the customer support and the amount of backlash i have received for this. I shared the screenshot...
Date: 17 April 2023
I had ordered 3 sets of cakes
Cake combo 1 has 3 pieces of cakes
Cake combo 2 and cake combo 3 have 5 pieces of cakes each
Total i was supposed to receive 13 pieces of cake out of which I only received 3.
Now obviously i went to raise it to the customer support and the amount of backlash i have received for this. I shared the screenshot...
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Zepto Recent Comments
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