Zepto Complaints & Reviews

I ordered diary products from an app called zepto.I ordered at around 8:26am while I was waiting for the items to be delivered, I received a message that your order have been delivered at around 8:49am.
But I hadn't got any order .
I called their customer support several times and they said to talk in-app chat support.
When I contacted them they were adament that the the store has delivered the order.
I asked them...

Zepto charges for carry bag in the name of packaging charge. They says that packaging charge is for picker who picks the product from warehouse. But the question is why do they have delivery fee additionally. They do charge delivery fee and packaging charge with same meaning. It’s just a manipulation of words. They charges for carry bag with a logo in it. Packaging charge we have to pay every time for their brand advertisement. They are...

Order I'd BTHG9750GRN

Gold Winner Groundnut oil 2 Qty were Missing in the Order and Cadbury chocobakes quantity was 25g where i have ordered for 150g. Attaching all the images.

Note: As soon as it was delivered i have connected with Zepto in app chat support dated[protected] at 9:11pm agent POOJA after a long hold it was transferred to Prathamesh at 9:42pm again transferred Suraj at 9:50pm after long hold...