Zepto — Swollen Food Package Refund Denied by Zepto

Address: zepto

Website: zepto

I ordered a sealed food product from Zepto. On delivery, I found that the sealed packet was abnormally swollen/inflated, which raised concerns about possible spoilage or improper storage. For safety reasons, I did not open or consume the product.
I immediately reported the issue to Zepto and shared photographs. However, Zepto rejected my request by stating that the delivery images showed the product was handed over in good condition. My complaint is not about delivery damage but about the swollen sealed food package, which is a potential food safety concern.
I request that Zepto provide an appropriate resolution (refund/replacement) and investigate the product's condition