On April 2nd, 2 orders, order no are ddfdcbknh38887 and ddfdcbknh67863 of Rs 193 each got cancelled and amount got debited from my bank account. After multiple follow on chat and call, they are abusing me and not refunding the amount.
Contacted my bank for the same. they replied the amount has been debited and zepto should initiate refund, bank has asked zepto to share bank account statement that they haven't received the amount to take further action, but still no reply from Zepto and constantly abusing me over the call with bad words
Please help in this regard.
Attached orders and bank statement and email screenshot for proof.
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zepto.jpg
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