[Resolved] Zerodha — chart accuracy

[Resolved] Zerodha — chart accuracy

A ajay kudav from Bengaluru, Karnataka

I had sold crude oil mini quantity 60 at 3421 (Time 12:06) and quantity 10 at 3426 (Time:13:37), i had kept a stop loss of 3480 using cover order. And my stop loss of 3480 was hit (Time:14:50) Crude oil mini charts on kite is showing a high of 3472 I have attached screen shots of my order book, position and chart Please rectify this issue and do the need full Name : ajay kudva Client id : zi6097 +2 photos Was this information helpful? No (0) Yes (0)
Nov 12, 2017 Complaint marked as Resolved Zerodha customer support has been notified about the posted complaint. Verified Support Oct 07, 2017 Zerodha Customer Care's response Hi Ajay. If your trade was executed at a given price, it is impossible for that to have happened without the price being available at the market. It is possible that you don't see the value on the charts. This is because each and every tick cannot be captured by a charting software. This is explained in more detail by Nithin here: https://tradingqna.com/t/i-placed-a-stop-loss-order-which-got-executed-but-i-dont-see-my-stop-loss-price-on-any-charts-be-it-on-nest-nse-amibroker-or-any-other-chart/577
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