[Resolved]  Zestmoney — False report on cibil in the name of ghalla consumer loan

I have not applied for any loan from zest money, only enquired for it but in
cibil is showing as two loans with the amount 13930 each as of 07/12/2016.
Please resolve the same
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Feb 7, 2022
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Jan 01, 2022
ZestMoney Customer Care's response
Dear Customer,

Greetings from Zestmoney.

We are extremely sorry to hear this and we sincerely apologize for the inconvenience caused.

This is not the service we want you to experience from us. We deeply regret for the trouble you had to face with ZestMoney, which led you to write to the consumer forum channel.

We kindly request you to please share your details which you used to register with Zestmoney or you can also choose to write directly at [protected]@zestmoney.in which is the mail id of our Nodal officer and we will help you further with your issue on priority.

Looking forward on hearing back from you.

Regards
Manoj
Team Zestmoney
Complaint comments 

Comments

I have not applied for any loan from zest money, only enquired for it but in
cibil is showing as loans with the amount 50000 each as of 10/08/2019
Please resolve the same

have not applied for any loan from zest money, only enquired for it but in
cibil is showing as loans with the amount 50000 each as of 10/08/2019
Please resolve the same

Sir, I have not applied for any loan from zest money only enquired for it but in my cibilis showing as loan with the amount Rs.14620/-on dated 15.09.2022. plase resolve the same .
Thanks

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