[Resolved]  Zestmoney — loan account closed still cibil report not updated

Loan account closed still my cbil report not corrected, affected from long time do needfull
Bc

Biki choudhuri
Mon 2/4/2019 9:01 pm
Sent items
To:
[protected]@zestmoney.in;
Hello,

I was having a loan in zest money, which was closed already and i made payment on or before due dates one payment already informed to zest money change my emi dues but they did not and changed, i have made full payment and loan account closed already, but cbil affected not updated

Recently when i checked my credit score and history, i was shocked to find my score got reduced to wrong report given by the consumer loan, from flipkart

This is a serious problem, my credit score is adversely affected.

I have written two times to [protected]@zestmoney.com with complete details from my cibil dashboard, but no response yet and whenever i try calling them, line is always busy and chat support says within eod i will receive a response, but days go by.

Requesting to resolve this matter at the earliest, as this impacts my credibility as well aware by everyone.

Registerd email id - [protected]@gmail.com

Customer id:[protected]

Order id: ee592877b717