Zestmoney — loan amount showing outstanding in cibil score
Ppiyushtayal96 on Dec 13, 2019
I took two loans from zestmoney and are already paid in full. I checked my cibil score and it is reflecting as dmi finance and amount is showing outstanding and late payment is reflecting. However i have made all payments before due date.
Zestmoney order id ac3a[protected]Rs. 11999) and
2aed3ac1c059 (Rs. 16999)
I have attached screenshot of my experian credit report. The same thing is happening in cibil report as well. Please get this corrected as it is affecting my financial score.
[Dec 13, 2019] ZestMoney customer support has been notified about the posted complaint.
Verified SupportZestMoney Customer Care's response Dec 15, 2019
We are sorry to hear that.
Our payments team will need to see a copy of your latest CIBIL report in order to fix this issue. Please email your Transunion CIBIL report(in PDF format) to [protected]@zestmoney.in once this is done, they will check and update you accordingly.
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