Zestmoney — Nach mandate fails

Zestmoney — Nach mandate fails

A Aditya@ Jun 6, 2021

Dear Sir, Zestmoney company is send the nach mandate, i already have sufficient balance in my account . From my bank account 2 time 295 rs debit against NACH MANDATE return, i always successfully paid EMI on time. I paid my last emi 5th may 2021 of 1282 rupees. Now i have two emi's to be paid 1044 and 1282. I have sufficient amount to deduct. Now my question is why there is a nach mandate fails in my account and why did you debited two times 295rs??? Sir i need refund as soon as possible. I wanted to my paid my emi but there is no pay now options and showing your emi is overdue after i have sufficient amount in my account. why zestmoney send NACH mandate to Bank? Why there is ECS/ACH RETURN CHG 295 rs two times debit due to insufficient balance. After i have sufficient amount why? Sir please do something Thank you +3 photos Was this information helpful? No (1) Yes (2)
ZestMoney customer support has been notified about the posted complaint. Verified Support Jun 20, 2021 ZestMoney Customer Care's response Dear Aditya, Greetings from ZestMoney! We are sorry to hear this. We request you to provide a registered email id or your contact number since we are unable to find any profile details so that we can help you better and resolve your queries. If you have already written to ZestMoney, then please share the case id so that we can check and update you. You can also write to us at [protected]@zestmoney.in or to our Nodal Officer ([protected]@zestmoney.in) for escalation. Regards, Team ZestMoney Jun 21, 2021 Updated by Aditya@ [bijitnath712]@gmail.com my id
2 Comments	Share
Submit Close

Related ZestMoney reviews

View all 1637 ZestMoney Reviews

Comments

Aditya@

Jun 21, 2021

[bijitnath712]@gmail.com my email id

Suman Narjinary

Dec 6, 2022

Im Suman Narjinary, register mobile number - [protected],
I have been a regular customer of zest money, this complaint is in regard of the debit of Rs.110 & 200/- ecs bouncing charges from my account. Till date zest money has debited the money two times, I have tried reaching the bank but they asked me to approach the loan company and after which I mailed zest money but they won't refund the money, asking me to approach the Bank. I'm traumatized by this unlawful activities of zest money, they are a wrongdoer deliberately deducting money from the consumer's account.
Kindly direct them to refund the money as soon as possible.