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ZestMoney Complaints & Reviews

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Last updated Apr 20, 2024
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ZestMoney reviews & complaints page 51

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B
Bhukya Balraj
Jul 1, 2021
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Pan card

Address:FATHEPUR, FATHEPUR

Pan card number is typing mistake plz help change the pan card number ELNPB9041J correct...
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Taniya Vincent
Jul 1, 2021
Jul 8, 2021
This thread was updated on Jul 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zest Money Refund not received

Hello,

Concerned regarding double debit against your Loan ID: 6LDL1AAISABK.

The amount was debited twice on June 5th. Zest said they have initiated the refund. I have received half of the amount. I am waiting for the rest and the only update I get from Zest is that it has been forwarded to the concerned team. Furthermore, I have already provided all bank statements and receipts from the side.

Even...
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billu0906
from Siliguri, West Bengal
Jul 1, 2021
Jul 8, 2021
This thread was updated on Jul 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Voucher not received yet

I have applied for amazon pay gift voucher... Loan has been approved but did not get the voucher till now

Mob [protected]...
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S
shra7an77
Jun 30, 2021
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Amazon Voucher not received

I applied for amazon voucher and the loan is sanctioned but when i click the get voucher button it is saying that your voucher code will be sent to mail shortly...but it is not sent...
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Pavan Roopghar
Jun 29, 2021
Jul 8, 2021
This thread was updated on Jul 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amazon voucher not received

Hi I have applied for the zest loan voucher from amazon for 3000 rs still now I didn't get any voucher or the code and the pin from zest as there is been more than 24 hrs. passed no proper response from the customer care or the zest team kindly please activate my amazon voucher code or please cancel my loan application from zest kindly do the needful...
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Naveenabc
Jun 28, 2021
Aug 7, 2021
This thread was updated on Aug 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud done by someone

Someone used my vouchers how can i pay for those till the issue is resolved please cancel my nach.....
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Ramesh Babu Kallam
Jun 27, 2021
Jan 29, 2022
This thread was updated on Jan 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fees Due charges

I have an education loan with zestmoney of emi 4483 and I am paying my monthly emi regularly from past 5 months and I opened my zestmoney app to pay my july emi it is showing as 7069, I don't understand why they are charging 2626 rupees extra on my emi even though I am paying regularly....
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Maneshailu
Jun 23, 2021
Jun 23, 2021
This thread was updated on Jun 23, 2021
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Need to change KYC to old number missing

Address:AT POST WAKURDE BK TEL SHIRALA DIST SANGLI

Dear Team,

Need to help update muy KYC for fresh number because old number missing and when i am tried to new fresh log in with my KYC get the error same....
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सुनिल दुलोत
Jun 22, 2021
Jun 23, 2021
This thread was updated on Jun 23, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paying on time to fix my cibil score damaged

Address:at post nidhona, tq phulambri aurangabad 431151

Even though my February and March payments were paid on time, I am showing late payment in cibil so I am sending a report that cibil score is 704. I kindly request you to complete my problem as soon as possible.And if my problem is never completed on time then what is the benefit of not paying the next installment if my cibil score is reduced by paying the installment on time
Expect an early reply from you
Your customerbr...
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ppswalia09
Jun 17, 2021
Jun 17, 2021
This thread was updated on Jun 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAN Card Details Correction

Address:[email protected]

I have an account with ZestMoney. For some reason they have wrong PAN Card details on my account. I have been trying to Update my PAN card details but they are refusing to do that. I am not sure what can I do. I think I should just stop the Payments. After all I wont be Liable as I am not the PAN Card holder....
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Arvindsinghsolanki
Jun 16, 2021
Jun 20, 2021
This thread was updated on Jun 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CIBIL & NOC

Address:Indra Nagar New Colony loco Road Bholepur fatehgarh

I already pay my all EMI'S on time but its still showing in my CIBIL report its ongoing so please take needful steps related... I will claim defamation that zestmoney has not updated CIBIL yet, tell me which is the principal right, Rs 25559/, when I have made full payment, principal is write loan id EHJS351372...
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yellowandred
Jun 9, 2021
Jun 20, 2021
This thread was updated on Jun 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tried to deduct money from my account multiple times

Address:Bangalore

I have been trying to contact ZestMoney.

1. They attempt to deduct amount on wrong time: My loan EMI was supposed to get deducted on every month of 5th. They try on 6th, 8th, or 10th instead of deducting on the mentioned time - if asked their server was down

2. The emails I send to them rebounds: they say their servers are down

3. Maintenance of low balance: Even though having right amount on...
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rishikesh murgunde
Jun 8, 2021
Jun 20, 2021
This thread was updated on Jun 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not cancelling my personal loan request

Address:Bangalore

I had applied for a personal loan in December 2020. They have activated the loan now in June. I dont need the loan. I have requested them multiple times to cancel the loan and not credit the amount to my bank. But there is no response.

Regards
Rishikesh Murgunde
[protected]@gmail.com
[protected]...
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A
Aditya@
Jun 6, 2021
Dec 6, 2022
This thread was updated on Dec 6, 2022
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Nach mandate fails

Dear Sir,

Zestmoney company is send the nach mandate, i already have sufficient balance in my account . From my bank account 2 time 295 rs debit against NACH MANDATE return, i always successfully paid EMI on time. I paid my last emi 5th may 2021 of 1282 rupees.

Now i have two emi's to be paid 1044 and 1282. I have sufficient amount to deduct. Now my question is why there is a nach mandate fails in my account...
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rakhee63
Jun 3, 2021
Jun 4, 2021
This thread was updated on Jun 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan Disbursement & Cancellation both are very very late

Address:ZestMoney (Camden Town Technologies Pvt Ltd), Ground & Third Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru

I created the Order with Id #[protected] on Amazon in the morning today and opted for Zestmoney for the amount of 48290. I got the repayment schedule also from zestmoney but I still saw my Amazon Order was waiting for Payment Confirmation from zestmoney for long time.

Later, the order was cancelled because of this delay from zestmoney and I have to work with zestmoney the wholeday since morning 11AM to complete the...
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pawarprateek13
Jun 3, 2021
Jun 4, 2021
This thread was updated on Jun 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ecs bouncing charges deducted

I have been a regular customer of zest money, this complaint is in regard of the debit of Rs.295/- ecs bouncing charges from my account. Till date zest money has debited the money four times, I have tried reaching the bank but they asked me to approach the loan company and after which I mailed zest money but they won't refund the money, asking me to approach the Bank. I'm traumatized by this unlawful activities of zest money, they are a wrongdoer...
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Plan B
May 30, 2021
May 31, 2021
This thread was updated on May 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not approving my loan

I have applied for the loan and the limit is approved for 50k but while generating the vouchers it is showing that it is rejected without specific reason. I am attaching screen shot here. please check and revert....
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theBeacon
May 30, 2021
May 31, 2021
This thread was updated on May 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misreporting Cibil report

Website:ZestMoney

I have taken a loan a long ago from Zest and I have cleared all the dues but Zest did not report the loan closure to CIBIL....
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799214Pk
May 28, 2021
May 29, 2021
This thread was updated on May 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double Amount DEBITED-Mandate fail Chrg txn dt.05042021-Camden Town

1. 22 May, 2021 DEBIT-Mandate fail Chrg txn dt.[protected]Camden Town-295.00
2. Pritam Kumar Customer Id:[protected]Moradabad)

So please refund the 295.00 which is doubled. it would be so kind of you.

Thank You....
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Pushparani S
May 27, 2021
May 29, 2021
This thread was updated on May 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding NOC - Loan ID : 9113E5E0A098

I am Pushparani, Taken redmi mobile in zest money finance option. but till now they have not provide the NOC copy even after several mails and follow ups. Not even responding to the mail ... Due to this my CIBIL score is affected badly. I had paid all the dues as they requested. I have all the proofs with me in mail.

Loan ID : 9113E5E0A098...
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