ZestMoney Complaints & Reviews

I made a loan.on zest money worth of 30000 rs to purchase the product in flipkart worth of 29999rs.They gave as voucher coupon 0f 10000 × 3. But that voucher coupon wasn't usable in flipkart . So I want to cancel thn loan amount..

Please cancel my voucher and my loan I mistakely updated please cancel I am not able to pay this much emi monthly so please cancel immediately

Emi deducted but showing failed and also natch mandate failed charge deducted

This is an urgent email I am writing towards my study loan which I have taken from Zest money. I have been regularly paying my EMI on time. Irrespective of that I have got from recovery department for non-payment of EMI.
I also got in touch with customer care to complain and raise issue about the same. Upon which I have been told that the processing fee has not been paid. However, during the time of taking EMI the coordinator told that the Processing fees will be taken in one month where it will not be combined with EMI fees. Which clears that in any one month I have to pay processing fees which will not counted under EMI and neither it will be combined with EMI.
Even after this clarification, I have been told that EMI has not been paid. And Zest Money teams is not coordinating. I am directly getting calls from recovery department.
Need a response and help ASAP.

Zest money offered me settelement option of rupees 9100/- n I paid the same immediately, and asked me to waiy 14 days for the Noc, but I got cheated by them and the loan is active snd they adjusted this money to the interest a I have mailed them more than 100 times and called them 200 + times and there are no accountable answer they are trying to threatening me to prove it !!! I have the mail, call, WhatsApp proof against them, still I'm not getting any justice .

Taken 24k 2020 march(12 months duration) and paid 27000 till date and and taken 9000 rupees as ecs, still as per their report 10000 is the balance amount .

And previously on 2020 Dec got offer of restructuring my Loan AnD asked me to pay 5k immediately then also I have paid the money immediately but once I paid all of sudden they chajged their word ( again I have the offer mail prof, call proof and chat proof as well.

I havr cheated by zest money, there are no system with them, now its comes under misrepresentation, fraud and coercion, need justice, who me should I contact !!! Helpless ...

I have a approved loan of 20000 /- and requested amazone vouchers on 2021
july 2. I got a email telling me that my voucher codes are ready. But when i log in into my zest money account and click that 'view voucher' option i'm getting a msg "your vouchers are ready. We will email the voucher codes and pin shortly". I'm trying from yesterday but i did not get email containing voucher codes yet. Please fix this problem, i have to buy something really urgent

Nach to be deactivate to pay the amount In the account of[protected] nelam jyoti jyotipetroleims. Request enable the online payment option then auto debit

My self Pawan Kumar I have purchased a amazon voucher on Zest money of Rs 4892 on 01/07/21 which is approved but I have not received the voucher code and pin yet
An error occurred when click on generate voucher that "your voucher is ready and will email shortly "
it's passes 4 days time but I have not received my voucher pin yet Rs 4892 is already deducted from my credit limit
I already contact customer support team it says that voucher pin will email within 24 hours but it passes more longer time than usual, I have urgent need of voucher
Please approve and send that voucher as soon as possible
Register mobile number is [protected]
EMAIL ID IS : [protected]@gmail.com

My self Pawan Kumar I have purchased a amazon voucher on Zest money of Rs 4892 on 01/07/21 which is approved but I have not received the voucher code and pin yet
An error occurred when click on generate voucher that "your voucher is ready and will email shortly "
it's passes 4 days time but I have not received my voucher pin yet Rs 4892 is already deducted from my credit limit
I already contact customer support team it says that voucher pin will email within 24 hours but it passes more longer time than usual, I have urgent need of voucher
Please approve and send that voucher as soon as possible

Pan card number is typing mistake plz help change the pan card number ELNPB9041J correct

Hello,

Concerned regarding double debit against your Loan ID: 6LDL1AAISABK.

The amount was debited twice on June 5th. Zest said they have initiated the refund. I have received half of the amount. I am waiting for the rest and the only update I get from Zest is that it has been forwarded to the concerned team. Furthermore, I have already provided all bank statements and receipts from the side.

Even the customer support team only speaks Hindi, despite selecting English language. And the call ends all the time that I have to send the bank statements.

Please help me resolve this ASAP. Now the next month's EMI is due.

I have applied for amazon pay gift voucher... Loan has been approved but did not get the voucher till now

Mob [protected]

I applied for amazon voucher and the loan is sanctioned but when i click the get voucher button it is saying that your voucher code will be sent to mail shortly...but it is not sent

Hi I have applied for the zest loan voucher from amazon for 3000 rs still now I didn't get any voucher or the code and the pin from zest as there is been more than 24 hrs. passed no proper response from the customer care or the zest team kindly please activate my amazon voucher code or please cancel my loan application from zest kindly do the needful

Someone used my vouchers how can i pay for those till the issue is resolved please cancel my nach..

I have an education loan with zestmoney of emi 4483 and I am paying my monthly emi regularly from past 5 months and I opened my zestmoney app to pay my july emi it is showing as 7069, I don't understand why they are charging 2626 rupees extra on my emi even though I am paying regularly.

Dear Team,

Need to help update muy KYC for fresh number because old number missing and when i am tried to new fresh log in with my KYC get the error same.

Even though my February and March payments were paid on time, I am showing late payment in cibil so I am sending a report that cibil score is 704. I kindly request you to complete my problem as soon as possible.And if my problem is never completed on time then what is the benefit of not paying the next installment if my cibil score is reduced by paying the installment on time
Expect an early reply from you
Your customer
Sunil Dulot
Mo.[protected]
Documents password
03071989

I have an account with ZestMoney. For some reason they have wrong PAN Card details on my account. I have been trying to Update my PAN card details but they are refusing to do that. I am not sure what can I do. I think I should just stop the Payments. After all I wont be Liable as I am not the PAN Card holder.

I already pay my all EMI'S on time but its still showing in my CIBIL report its ongoing so please take needful steps related... I will claim defamation that zestmoney has not updated CIBIL yet, tell me which is the principal right, Rs 25559/, when I have made full payment, principal is write loan id EHJS351372