[Resolved]  Zestmoney — Processing fees

Dear sir
my name is manoj kumar my loan id number is 3E91919477Q2 and 2nd loan id number is ..269022K46E16 sir maine zest money se phale bi kaafi loan hai...koi processing fees nahi lagi hai ..aap mera saara record check kar le and mujhe ab processing fees laga di gayi hai ager zest money ne processing fees start ki hai to mujhe khon sa inform kiya geya hai...plz meri processing fees cansal kare and mera loan preclose karvaye jaaye and mera account deactivate karvaya jaaye ...plz help me and reply me

my contact number is...[protected], [protected]
Was this information helpful?
No (0)
Yes (0)
Oct 31, 2022
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2022
ZestMoney Customer Care's response
Dear Manoj,

Greetings from ZestMoney! Thank you for writing to us.

As we understand, your query is about the processing fees for the loan ID: 3E9I9I9477Q2, and 269022K46E16.

As informed you in the prior mail, you have been charged a Technology Usage Fee of Rs.4276.32/- for the loan ID: 3E9I9I9477Q2 and Rs.3744/- for the loan ID: 269022K46E16.

As we have informed you in the prior mail, please note this is a mandatory one-time fee that is applied for the mentioned loan.

We hope your query has been addressed. For any further assistance, please feel free to reply to this email. We would be happy to assist.

Assuring you the best of our services, always.

Regards,
Team ZestMoney
Complaint comments 

Comments

zest money is cheater not reply my questions why

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ZestMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1636
    Pending
    49
    Resolved
    989
    ZestMoney Phone
    +91 93 4342 2556
    ZestMoney Address
    151, 3rd Floor, Moksha Mansion, Sarjapur Main Rd, 1st Block Koramangala, Bengaluru, Karnataka, India - 560034
    View all ZestMoney contact information