[Resolved] Zestmoney — unable to book smart phone on amazon by using zest money

[Resolved] Zestmoney — unable to book smart phone on amazon by using zest money

P pkiztheonlyone from Varanasi, Uttar Pradesh

Sir myself parveen i made an account for purchase of one plus 6 from amazon by using zest money. The product cost me 39999/- on amazon and i selected emi option of 7271/- rs for 06 months. But i couldn’t manage to book my phone through the zest money app.in fact by mistake i made one loan repayment of 7271/-rs on the app. I am in a great fix as 7271/- rs deducted already and still my order is not booked. Please help me out. My registered mobile no is [protected] and email id is [protected]@gmail.com. Please help Was this information helpful? No (0) Yes (0)
Oct 21, 2018 Complaint marked as Resolved ZestMoney customer support has been notified about the posted complaint. Verified Support Sep 20, 2018 ZestMoney Customer Care's response Hi Parveen, Really appreciate your time on call! As discussed, Amazon loan id 4AAC41B6C8C0 was canceled and Amazon loan id- 5118C17A577D is active. Please let me know if any further assistance is required. You can reach our customer support on [protected] from Monday to Sunday between 8 AM to 8 PM. You can also to go https://zestmoney.in/contact/ and chat with us.
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Comments

pkiztheonlyone

from Varanasi, Uttar Pradesh

Dear sir/ma’am I want to close my loan account as I changed my mind to buy one plus 6 from amazon.please do the needful

Vishal.Dyavanpelli

from Morjim, Goa

I'm Zest money Mi Cashless Application is submited last 5 days but my application is not activated in cashless. Please follow my pending case

Regards
Vishal N Dyavanpelli
A/p Ahmednagar Maharashra
contact No. [protected]/[protected]