Zicom — Complaint

Address:

New Delhi, Delhi, 110046

Dear Sir, I am writing this email to you in extremely painful situation created by you support staff. Sir, last year i have installed ZICOM door bell security system from your sales person. And in current year march this system not working properly and when i make compaint in march 2015 they said engineer will visit us but after several complaints to your support nothing have been happened. i have also communicated with your senior staff of support Mr. Vijay Sharma but he started shouting on me that i have not make any complaint to them but when i shared the support ticket no. he says that complaint will be closed by tomorrow but not it is several days gone but nothing is being happened. Now i have no other choice except go to Consumer Forum. If any mishap happens in my house then their directors and support staff will be responsible and i will make police complaint against you. my support ticket no is 259258 and 234693. waiting for your reply for next 2 days and after that i will lodge complaint in consumer forum and seeking claim for that. Hitender Tanwar [protected]