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Zimmber Complaints & Reviews

zimmber.com
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Updated: Oct 18, 2017
Complaints 41
Resolved
6
Unresolved
35
So far, so good. Zimmber is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Zimmber will keep up the work and continue to help more customers with their concerns even better 🤝
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Zimmber reviews & complaints page 2

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S
suku1729
from Etawah, Uttar Pradesh
Aug 16, 2016
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Very poor plumbing services

Address: New Delhi, Delhi, 110085
Website: www.zimmber.com

I had taken plumbing services from zimmber. The services were so pathetically performed & above all the plumber (So called champ) was so insensitive that he even do not agree to the mistake he committed.

After that i have been calling the call center every day but every day i have been given one or the other excuses & promised to get the work rectified but nothing happened. Now it is almost 15 days i have been chasing your...
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nikki slathia
from Delhi, Delhi
Aug 10, 2016
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Refrigerator repair

Address: New Delhi, Delhi, 110059
Website: Zimber

Hello,

I took refrigerator repair service. I was told it requires refill of gas and filter change. It was done and they charged me 2400 rs. Next day, again i had to face the same problem. I called them again and again. I was told that senior executive will accompany the person who did the service but no one came. They did the refill of gas 3/4 times but problem was not solved. Finally i took the service from some other company....
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A
arasu.venkatesh
from Mumbai, Maharashtra
Jul 31, 2016
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Pest control services

Address: Mumbai City, Maharashtra, 400059
Website: www.zimmber.com

We had availed of zimmber's pest control services about a month ago. they charged us rs.1000 for their service, and used a combination of gel and liquid spray. they guaranteed that the cockroach problem would be completely wiped out.

A month down the line, we are facing an increase in the number of cockroaches. zimmber does not seem to have a feedback system on their website, hence i am forced to write about the matter here....
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smita kariwadekar
from Mumbai, Maharashtra
Jul 29, 2016
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Non fulfillment of committed services

Address: Pune, Maharashtra, 411057
Website: zimmber.com

We awarded zimmber a contract to install wash basin in our house. Their representative took advance money and ran away with our money. There after they arent answering calls. We called up the call centre but the call centre has not responsed even after 3 weeks. Pathetic company.. Even after repeated complaints on fb, email, etc they are just not replying. Such companies should be prosecuted for cheating...
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Z
Zingoora
from Delhi, Delhi
Jul 21, 2016
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Bad service

Address: 110052
Website: consumercomplaints.in

The service provided is really bad. We were taking follow ups since morning but we did not receive the service till noon.. Whenever we call they provide different numbers and misguide the customer by saying customers number is switchoff when they call.. We are highly dissatisfied by this behaviour.. The person whom we called was very blunt in his tone......
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sandeep086
from Chennai, Tamil Nadu
Jul 14, 2016
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Plumber didn't turn up to rectify

Address: Gurgaon, Haryana, 122016
Website: zimmber

Hi, i have booked for plumbing service for my washing m/c installation. After the plumber installed the m/c and left. Could not use m/c due to incorrect installation. After repeated complaints it is not getting resolved. The order is being re-scheduled everyday but no-one is coming to correct this.

This is highly unprofessional. Please resolve it immediately.
Order - or[protected]...
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A
anand1983
from New Delhi, Delhi
Jul 9, 2016
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Service man not come to resolve the problem

Address: New Delhi, Delhi, 110014
Website: zimmber

My order id is 221168 for repair of washing machine on 09.07.2016 at 10.00 am at my home.

Not attended by any service man till date/time....
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A
ashbhanushali
from Mumbai, Maharashtra
Jul 7, 2016
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Horrible Services

Address: Mumbai City, Maharashtra, 400099

Called for plumber on 23rd june.
No one arrived.
Got false commitment thrice, but no one turned.
Vivek and other executivescommitted but failed
finally i get a message saying its cancelled.

regards
ashwin b
[protected]...
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R
Rajeev Sheth
from Mumbai, Maharashtra
Jun 10, 2016
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Ac servicing

Address: 400077
Website: www.Zimmber.com

Dear sir,

Let me brief the history with zimbber so far..

I had done a zimmber service for my ac.

For 3 days the ac remained faulty and now the summary after the 3rd day.


My technician arrived today.
He changed the connection as a result now the compressor is not tripping.

Also there is a gas leakage in the 8 and 9th pipe line that is because while...
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S
Snehapanikar18
May 26, 2016
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Plumber

Address: Mumbai City, Maharashtra, 411033
Website: www.zimmber.com

After booking a service for a plumber, the assigned "champ" told me he wouldn't come. i tried calling the customer service, the call disconnected mid sentence and the phone no became unreachable. Moreover, i tried to cancel it, it says that they will charge me 150INR as cancellation fees. im not going to pay any amount for its cancelled at the company's end!!

date of incident- 26.0516
time of incident- around 4.15pm...
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Chirag Galundia
from Gurgaon, Haryana
May 11, 2016
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Pathetic order experience and cheating by vendor

Address: Mumbai City, Maharashtra
Website: zimmber.com

Time of service : 07th may 2016 at
Time of booking : 06th may 2016 at 09:46 am
Order id : 176053
Coupon applied : laptop99


This is with reference to the mentioned service request i placed on may 6 for a laptop service. It has been the most harrowing and mind numbing experience working with your team and appointed/verified vendors. This is how the entire issue played out.

As per my...
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A
ashvartak
from Mumbai, Maharashtra
Apr 1, 2016
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Unreliable and poor quality of service

Address: 400066
Website: zimmber.com

I had requested Zimmber to provide me driver for my ride. Request was put and acknowledged 3 days in advance. I received a call just an hour before travel that driver is not available and they will not be able to fulfill the request. It is so rediculous that everyone from the family is ready to travel and now all of a sudden there is no driver. Its simply pathetic....
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A
aarti0107
from Pune, Maharashtra
Mar 29, 2016
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Lost part of clothing given for dry-clean

Address: 400060
Website: www.zimmber.com

I gave my daughters winter jacket for dry-cleaning to these people on 1st of Feb, they lost the fur of the jacket and now no traces of the fur as they returned the jacket saying that we did not give them the Fur while giving the jacket.. I called so many times to their customer care but no help.. these people are not even accepting that they have lost the fur and try to offer a compensation/solution for the same rather they are just trying...
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KanpsacK
from Mumbai, Maharashtra
Mar 14, 2016
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Extremely poor service & misplaced a tee shirt

Address: Mumbai City, Maharashtra, 400077
Website: www.zimmber.com

Order no: OR[protected]
Delivery delayed by 7 days even after continuous follow-ups. Missed an important event due this, causing a lot of trouble and financial loss.
Ill-mannered and unethical delivery boys.
Exchanged a tee shirt with someone else and yet no action over repeated follow ups.
Also no reply from the customer care....
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Sanjusharmakanab
Mar 9, 2016
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Or01-121692-400604 refrigerator repair

Address: Thane, Maharashtra, 400607

This is regarding the order number mentioned in subject line for refrigeratorRepair.

It got repaired on 29th Feb 16 for which i have paid 2000 rs.

Again today morning, again I have found that it ia not working.

It is not cooling whixh was the problem reported earlier.

Requesting to repair it again.

Thanks and Regard,
Sanju Sharma...
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Shreyansh Mohta
from Mumbai, Maharashtra
Feb 12, 2016
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Misplaced jacket reimbursement

Address: Mumbai City, Maharashtra, 400048
Website: www.zimmber.com

I gave my clothes for laundry for the first time with them in which I gave 16 clothes but I received only 15 clothes that to not on the due date but a week later after continuous follow up .I didn't receive any physical bill at the time of giving my clothes due to which now they cannot track my jacket and are offering for a reimbursement of Rs500 when the jacket is worth 5000.From the day I received my other 15clothes that is 14th of January...
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Kevin Parekh
from Pune, Maharashtra
Feb 4, 2016
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Laundry not delivered in time - mumbai

My laundry was given to them on 27.1.2016 at 11 AM with a clear understanding that it would be delivered on 30th at 6 PM onward. Till now, the items are not delivered and they are saying that your laundry is ready and it will be delivered today. I have to buy a new white shirt for the meeting, as laundry clothes not delivered on time. In case they are not able to fulfill the promise why do they go for business and why advertise so much ?...
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shivankarbanerji
from Delhi, Delhi
Jan 24, 2016
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Plumbing service taken from zimmber

Address: Gurgaon, Haryana, 122001

I had taken a Plumbing service from Zimmber on 17th Jan-16 for minor leakage in washroom from my flush cistern. The person came did his job and went by taking Rs. 150/-. Within 10 minutes the leakage started again. I called their customer care no[protected] again and complained. The same person came did his job and went with Rs 200/-. Now the outer leakage stopped but whole overhead tank water of approx 1000 Lts is draining out from my...
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S
skbose
from Delhi, Delhi
Dec 13, 2015
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Laundry not delivered in time - at delhi causing cancellation of urgent job

Address: New Delhi, Delhi, 110019
Website: zimmber.com

My laundry was given to them on 10.12.2015 at 11 AM with a clear understanding that it would be delivered on 13th at 6PM onwards. till now the items are not delivered and they are saying that it will be delivered tomorrow. I will not be in Delhi tomorrow and do not know when I'll be returning. In case they are not able to fulfill the promise why do they go for business and why advertise so much ? I want compensation Swapan...
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Sachin Ramje
from Kolkata, West Bengal
Oct 22, 2015
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Electronic handyman charged extra, did not give receipt and picked up fighting

Address: Mumbai City, Maharashtra, 400072
Website: zimmber.com

Date-22/Oct/2015 We booked electric service from Zimmber Order No. OR[protected] for 21st October-2015 at 7:30. The electrician didn't turn up on time and after that he called to confirm whether we are there or not. We postpone the appointment for next day at 10:30 am but he turned up 11:15 am on 22nd October 2015. He just checked whether current flow is there in plugs or not. and he said, he will not be doing any repairing...
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