Zimmber — LCD repair | |||||
I had requested zimmber to repair my LCD. There were two people Arif & Dilshad who came for the booked appointment and took the LCD for repair. They said they will let me know what is wrong with the LCD and how much expense will incur for the repair. After few days they called and said the pwoer supply board is damaged and they need to put a new one which will cost Rs 7500. On this i told them the cost is too high and i will check for the part myself. After 2 days I told them the actual price of the part is Rs 3000 to which they said they will get it done in Rs 4500 and then they disappeared for a week. After rigorous follow up they they have not repaired the LCD yet. To which i told them to return the LCD as it is. After 2 days this Guys Dilshad came with the LCD without repair and tried negotiate further. He finally said let me take the LCD back and figure out if i can repair it in the said cost or will sell it and give Rs 5000 for the LCD. Its been more than 2 months now and this guy has disappeared with my LCD. for sometime he switched off his phone. Then he changed his number. Every time when i call him he gives some excuse and ask for more time saying he doesn't have money and he has sold my LCD to somebody. Now none of his number is working and i have no way to reach him. This is shear no control and theft from Zimmber and its service provider. If it is still not resolved i will forced to go to police and take legal steps against Zimmber. Was this information helpful? | |||||
Zimmber customer support has been notified about the posted complaint. | |||||
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B-102, Basera, Cross Road - 3, Lokhandwala, Mumbai, Maharashtra, India - 400053
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