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Zing Digital Complaints & Reviews

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Last updated Jun 5, 2023
Complaints 59
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Zing Digital reviews & complaints page 2

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J
job benny
Nov 9, 2020
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No channels are found

Its an worst dish tv no one will take this...
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S
Santhosh .narayanan
Sep 25, 2020
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malayalam channel not available for the past 20 days

Dear sir madam,

Vc number [protected], registered mobile number [protected], all malayalam channel and asia net news no signal for the past two weeks, informed the zing customer service that have some issue to send the technician,
And informed me to contact through email
(Do you charge for the last two weeks are no
Because no connection)

The address and phone number are as follows
Sapthagiribr...
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S
Sayooj Kannur
Sep 11, 2020
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Please send service man for alliengment problem

Address: Koroth kunnumbram house koyyode kannur kerala

Please send service man for alliengment problem... I dont get full chanels...
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J
Jitheesh Vijayakumar
Sep 8, 2020
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very poor service and no response

Sir.
We were unhappy about your service.. Very worst service. No mailresponse and sms response.
We are not getting our most channels and i complained to customer care on and they said to me that some alignment problem and dth box problem and these are their technical problems and it will solve free of cost (New box installed and dish alignment) as per they requested i filed a complaint to the respective mail id. And there were...
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P
prbalu
Sep 4, 2020
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Some channels not getting on zing dth

Address: zing digital head office ​Mahindra complex 1st floor,opp .SBI bank,Bhangel, Bhangel, Salarpur Khadar, Salarpur, Noida, Uttar Pradesh 201304

Sir.
We were unhappy about your service... We are not getting some channels and i complained to customer care on 1st August and they said to me that some alignment problem and dth box problem and these are their technical problems and it will solve free of cost (new box installed and dish alignment)as per they requested i filed a complaint to the respective mail id which they give on 3rd August2020. And there were no response to the...
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P
ponnuz world
Aug 3, 2020
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We are not getting the channels

Address: Near HNL PRIVATE COMPANY..NEAR VELOOR POLICE STATION

Hi sir... We were so much dissatisfied about your service... We are not getting some channels and i complained to customer care and they said to me that some alignment problem and as per they requested i filed a complaint to the respective mail id which they give. And there were no response to the mail.. And again i called to customer care and they done the registration for me... And almost 2days we wait for operater to come... And again...
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R
ripan90
Jul 20, 2020
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Change my package

Address: Agartala narsingarh west tripura

My packege doesnot work properly. Many chanal has mistake...
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Zing TV recharge is not successful. Money is deducted from my account but there is no recharge confirmation. After entering the OTP, it will remain in the redirect window and goes to timeout after 10-15 minutes....
+1 photos
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prakashparambil
Jun 17, 2020
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No channel selection app or no channel selection website

No channel selection app or no channel selection website
Very bad support from the company...
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A
Actuality
from Mumbai, Maharashtra
Mar 31, 2019
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package channels are not delivered

Dear personnel,
Plz look into the issue, I am the existing customers from last 3 years. VC no. [protected] .
Problems:
1. I am spending money for a parricular package but we are not getting those channels.
2. When I am trying to contact with customer care number that's inactive [protected]

I am paying money every months but I am not getting service that's called gentalman loot. In India. So please...
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S
sand1982
from Badagara, Kerala
Feb 19, 2019
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change in plan

Website: Zing digital

I am the customer who opted you and given you chance to extend your service since 2016. Last day i had experienced the worst customer service. I will brief in detail; i had processed my request on 18 feb 19 for change in plan and cartoon channel add ons. And in this connection i made five reminder calls for this simple revision. Today lastly i called and enquired your executive saying it is still under processing. I'm not understanding what...
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prodipmolipritam
from Baghdogra, West Bengal
Feb 14, 2019
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non receiving of many subscribed channel

I am a customer of your D2H service with con. no. [protected] and I have
recharged for Rs.210/- on05.02.2019 but I can not watch any bengali channel like Star Jalsha, Colors Bangla, or any bengali news

channel except Z-bangla and Akash Aat etc. After recharge a message was
received that "You have been migrated to ur new plan as per TRAI guidlines" though I could not do so.

I request you to start...
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G
Grace Halder
from Kolkata, West Bengal
Feb 8, 2019
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chat me and unlink my mobile number

Address: Kolkata, West Bengal
Website: Zing digital

My name is kartick halder. My package is 240rs after this new cable rule l subscribe for star value pack but they don't give me my channel packs when i call customer care but they are so rude they don't receive my phone and when they received said 'call us after 30min repeatedly'. Then after some time they unlink my mobile number when i directly call them they said can't give me any information about this....
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I have been paid rs.3oo for a month on 05/02/2019 and noticed that so many channels which i have been views in earlier month e, i jan, 2019 on same price (Rs.300) have been stopped and provide the new package without my permission and channel selection by me as per trai guidelines.

No new package details and its value as per trai have been provide me.
Therefore, i could not ascertained cost per channel / bouquet price...
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Satchidananda Behera
from Bhubaneshwar, Odisha
Jun 21, 2018
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no odia channels except prarthana channel can be viewed

Recharged with rs.230.00 (Vcard no. [protected]) today. But no odia language channels except prarthana channel can be viewed displaying error message no.301 saying that no signal found. Previously also 3 nos of odia news channels namely prameya news, see kalinga and kanak news showed the same problem saying no signal found. Other channels are okay....
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M
Mohan Sardar
from Bhubaneshwar, Odisha
Jun 6, 2018
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price mentioned in package is no where near the tale one in zing digital.

Address: 743286

The price of bengali package which i have downloaded from respective site and link is no where near the real one. One channel i asked for was sony ten3 which has a price tag around rs 26 to 30 plus gst one customer care executive told me that it would cost me rs50. It is a clear cheating with customer. I demand them to update their package price so everyone can know or take price as written in package list....
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U
udaysagarr
from Ernakulam, Kerala
Jun 4, 2018
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poor quality of zing tv stb and even more poor response from zing customer care

Address: 532421
Website: Zing

We recently recharged for one year plan. With in a few days we stopped receiving all channels except 3. When contacted customer care, their response is rude. They registered a complaint saying that a technician will come for a charge of rs.200. We agreed for that also but till now no body called me even after 24 hours. Each we call customer care, we are wasting 10 minutes time....
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A
Arin1203
from Chennai, Tamil Nadu
Feb 9, 2018
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cable tv

Address: Kolkata, West Bengal, 700075

For 3 years things i faced :-
I requested for airtel dish tv in local retail and two people came and installed zing digital which i realised long after, when i faced challenge fir first time.
The people came asked for extra money without any receipt and was most rude i have ever faced.
I agreed as i already paid the money and knew i will never get it return.
Antenna goes defective from time to time and every time...
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K
kgp1974
from Port Blair, Andaman and Nicobar Islands
Jan 16, 2018
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refund money

Address: Kolkata, West Bengal, 700047

I am ajay paul my mob [protected], i rechurge through on line banking but after days their was message that unable to process my rechurge not done please refund my amount of rs.250 details

Your transaction details are as follows:
Trans id: a[protected]
V. C no: [protected]
Amount: 250.00
Date-time:[protected]:22 pm
Status: recharge successful...
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G
G K Ojhs
from Kolkata, West Bengal
Nov 18, 2017
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all odia channels not provided as per pack

Address: 752108

I have a zing dth connection bearing vc [protected] of pack rs199 with 15 odia channels pack. But unfortunately, the zing dth service provider does not provide these 15 channels. When i contact the customer care they told me to pay rs.150+gst as service charge.

As i have the connection with 15 odia channels and they ask to pay again the abive amount as service charge. This is indicate that the service provider wants to collect...
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