Zing Digital Complaints & Reviews

Its an worst dish tv no one will take this...

Dear sir madam,

Vc number [protected], registered mobile number [protected], all malayalam channel and asia net news no signal for the past two weeks, informed the zing customer service that have some issue to send the technician,
And informed me to contact through email
(Do you charge for the last two weeks are no
Because no connection)

The address and phone number are as follows
Sapthagiribr...

Please send service man for alliengment problem... I dont get full chanels...

Sir.
We were unhappy about your service.. Very worst service. No mailresponse and sms response.
We are not getting our most channels and i complained to customer care on and they said to me that some alignment problem and dth box problem and these are their technical problems and it will solve free of cost (New box installed and dish alignment) as per they requested i filed a complaint to the respective mail id. And there were...

Sir.
We were unhappy about your service... We are not getting some channels and i complained to customer care on 1st August and they said to me that some alignment problem and dth box problem and these are their technical problems and it will solve free of cost (new box installed and dish alignment)as per they requested i filed a complaint to the respective mail id which they give on 3rd August2020. And there were no response to the...

Hi sir... We were so much dissatisfied about your service... We are not getting some channels and i complained to customer care and they said to me that some alignment problem and as per they requested i filed a complaint to the respective mail id which they give. And there were no response to the mail.. And again i called to customer care and they done the registration for me... And almost 2days we wait for operater to come... And again...

My packege doesnot work properly. Many chanal has mistake...

Zing TV recharge is not successful. Money is deducted from my account but there is no recharge confirmation. After entering the OTP, it will remain in the redirect window and goes to timeout after 10-15 minutes....

No channel selection app or no channel selection website
Very bad support from the company...

Dear personnel,
Plz look into the issue, I am the existing customers from last 3 years. VC no. [protected] .
Problems:
1. I am spending money for a parricular package but we are not getting those channels.
2. When I am trying to contact with customer care number that's inactive [protected]

I am paying money every months but I am not getting service that's called gentalman loot. In India. So please...

I am the customer who opted you and given you chance to extend your service since 2016. Last day i had experienced the worst customer service. I will brief in detail; i had processed my request on 18 feb 19 for change in plan and cartoon channel add ons. And in this connection i made five reminder calls for this simple revision. Today lastly i called and enquired your executive saying it is still under processing. I'm not understanding what...

I am a customer of your D2H service with con. no. [protected] and I have
recharged for Rs.210/- on05.02.2019 but I can not watch any bengali channel like Star Jalsha, Colors Bangla, or any bengali news

channel except Z-bangla and Akash Aat etc. After recharge a message was
received that "You have been migrated to ur new plan as per TRAI guidlines" though I could not do so.

I request you to start...

My name is kartick halder. My package is 240rs after this new cable rule l subscribe for star value pack but they don't give me my channel packs when i call customer care but they are so rude they don't receive my phone and when they received said 'call us after 30min repeatedly'. Then after some time they unlink my mobile number when i directly call them they said can't give me any information about this....

I have been paid rs.3oo for a month on 05/02/2019 and noticed that so many channels which i have been views in earlier month e, i jan, 2019 on same price (Rs.300) have been stopped and provide the new package without my permission and channel selection by me as per trai guidelines.

No new package details and its value as per trai have been provide me.
Therefore, i could not ascertained cost per channel / bouquet price...

Recharged with rs.230.00 (Vcard no. [protected]) today. But no odia language channels except prarthana channel can be viewed displaying error message no.301 saying that no signal found. Previously also 3 nos of odia news channels namely prameya news, see kalinga and kanak news showed the same problem saying no signal found. Other channels are okay....

The price of bengali package which i have downloaded from respective site and link is no where near the real one. One channel i asked for was sony ten3 which has a price tag around rs 26 to 30 plus gst one customer care executive told me that it would cost me rs50. It is a clear cheating with customer. I demand them to update their package price so everyone can know or take price as written in package list....

We recently recharged for one year plan. With in a few days we stopped receiving all channels except 3. When contacted customer care, their response is rude. They registered a complaint saying that a technician will come for a charge of rs.200. We agreed for that also but till now no body called me even after 24 hours. Each we call customer care, we are wasting 10 minutes time....

For 3 years things i faced :-
I requested for airtel dish tv in local retail and two people came and installed zing digital which i realised long after, when i faced challenge fir first time.
The people came asked for extra money without any receipt and was most rude i have ever faced.
I agreed as i already paid the money and knew i will never get it return.
Antenna goes defective from time to time and every time...

I am ajay paul my mob [protected], i rechurge through on line banking but after days their was message that unable to process my rechurge not done please refund my amount of rs.250 details

Your transaction details are as follows:
Trans id: a[protected]
V. C no: [protected]
Amount: 250.00
Date-time:[protected]:22 pm
Status: recharge successful...

I have a zing dth connection bearing vc [protected] of pack rs199 with 15 odia channels pack. But unfortunately, the zing dth service provider does not provide these 15 channels. When i contact the customer care they told me to pay rs.150+gst as service charge.

As i have the connection with 15 odia channels and they ask to pay again the abive amount as service charge. This is indicate that the service provider wants to collect...