Zingbus — Bus was changed without notice , conductor said its your fault that you booked Zingbus, double sharing was imposed even after req

I booked Zingbus for travelling to Amritsar from Gurgaon . I preferred this particular bus because it was reaching at Amritsar earlier than other buses. I have very urgent and unavoidable meeting tomorrow morning. Bus was 1 hour 15 min late in departure.
Bus is changed without any notice ans they forced the passengers to share sleeper with unknowns . Secondly conductor is so ride that he says it’s not his fault it’s your fault that you have booked a Zingbus. This bus is stinking like hell . And they have forcefully asked me to travel on a upper sleeper .this is the most uncomfortable journey of my life . A journey that I will remember till I die . Worst experience Zingbus has given me . I will shout out loud everywhere that Zingbus plays with your emotions .. collects money from you and throw you like a bundle of scrap wherever they want . I will reach out to the highest level personally in this company to make sure this doesn’t happen to anyone else . Had there be your daughter travelling alone at night ams she had to travel with a arranges in a sharing sleeper and some drunk unknown person is lying near her . Can you imagine this to you … Shame n Zingbus !!!