Zivame — [protected] complaint Number

Website:

www.zivame.com/?utm_source=Googlesearch&utm_medium=cpc&utm_campaign=Zivame_Brand_Phrase=&trksrc=google&gclid=EAIaIQobChMIk8eh48Hk-wIVN5NmAh1kPQxcEAAYASAAEgJzafD_BwE#support

Hi,
I ordered on oct 14 and did not receive any package. I resorted to complaint on it and realised that it showed delivered to a different location in Gujarat . upon seeking that address myself I realised it’s a fraudulent act.
I mentioned these things to zivame and they said we have a third party assigned for delivery and they need to investigate.
Little did I know that they will not at all be helpful . It’s been more than 2 months.
I have called relentlessly and they have wasted my time in every call by telling they will call back and let me know .
After showing a tantrum they decided to refund and it’s been more than 1 month that I have lot got any refund. Refund in the form or z coins. Not sure if this company is itself pulling these dramatic acts.
It’s their responsibility to ensure they get it delivered to the right person and if not why did the other person who never deliver receive the package in the first place .

DISAPPOINTED