[Resolved] Zivame — About Order Status

Poulami99

from New Delhi, Delhi

Sep 1, 2022

Website:

www.zivame.com

I ordered an item on Zivame on 26 August 2022. It got delivered after 3 days of placing order. I want to exchange a size larger product. But order status showing 'product not yet delivered'. I called customer care but didn't helping.

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Sep 1, 2022

Complaint marked as Resolved

After I called the customer care number of Zivame, they asked to wait for 24hrs and the order status will show 'delivered' as they will consult their executives for that. And after 21hrs when I checked order status again it showed 'delivered'. I must say their customer service is indeed great. They responded well. Helped a lot.

Sep 01, 2022

Updated by Poulami99 I ordered an item on Zivame on 26 August 2022. It got delivered after 3 days of placing order. I want to exchange a size larger product. But order status showing 'product not yet delivered'. I called customer service in Facebbok and email but didn't helping.