Zivame — about no information regarding refund status

I ordered an item from zivame and somehow couldn't find it good enough and returned it in february starting and now it is may ending almost and even after trying contacting them via calls and mails i have no response to it... And here i'm like i lost my ₹1440 on this online shopping
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    Zivame Phone
    +91 82 1423 2000
    Zivame Address
    2726, 4th Floor, Lakshminarayana Nivas, Off 80 feet Road, Indiranagar, Bengaluru, Karnataka, India - 560038
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