Claimed

Zivame Complaints & Reviews

1
Last updated Mar 19, 2024
Complaints 380
Resolved
17
Unresolved
363
Quick Links
Statistics
Share
Contacts

File a complaint to Zivame

Having problems with Zivame?

File a complaint and get it resolved by Zivame customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Zivame reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Astina D
Sep 12, 2021
Report
Copy

Return

For my return they are providing z coins
What am I supposed to do with them
On the site they say no strings attached and that the returns are easy then why not just transfer the money back to my account
The sizing is definitely wrong here...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hii, I placed an order from zivame app but by mistake I didnot change my adress. It will be delivered in my old address. I already paid amount . Pls. Resolve it...and why does my orders tab has no information regarding my order .....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shabnoor Parveen
Sep 8, 2021
Report
Copy

Money refund in account

I have orderd a produt of rs. 538 and i want refund in account. As soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A fraud has happened to my account and I have been looted 1535 ZCoins which are equivalent to INR 1535!!

An order #[protected] was placed on my account without my knowledge and my 1535 ZCoins were deducted from it.

Moreover, I am unable to cancel this order and this order will be delivered to that fraudster free of cost!!

I do not know and recognize the following Pune and Mumbai addresses added to...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
Y
YogeshVibhute
Sep 1, 2021
Report
Copy

Refund

I want refund in my bank account and not as z coins...how to do that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
YogeshVibhute
Sep 1, 2021
Report
Copy

Refund

I want refund in my bank account and not as z coins...how to do that?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aysha Anes
Aug 29, 2021
Sep 12, 2021
This thread was updated on Sep 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in order

Address:Calicut, Kerala
Website:zivame.com

I ordered on the 19th of August and it was supposed to be delivered on 23rd but on that day it moved up to 24th and subsequently to the 4th of September. Still shows it is in transit. However i checked the tracking and it shows that the order had been returned at bangalore when I haven’t even received it and i live in kerala. Dates keep fluctuating....
+2 photos
Helpful
14 other people found this review helpful
14 found this helpful
2 Comments
Report
Copy
R
Roshni Bansal
Aug 28, 2021
Report
Copy

Refund

I returned my zivame products... It's worth of rupees 315 and refunded to the zivame coins... I need the money to my account number which is there in my zivame account... And there is no option to send the money to account number from zivame store... Please see this issue and show the solution to get my money back to my specificed account number.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anuradha.jha
Aug 27, 2021
Aug 31, 2021
This thread was updated on Aug 31, 2021
Report
Copy

Fraud - hacked account and used coins

On 18th Aug someone hacked my account and placed order using my coins, on 19th Aug customer care to cancel the order and i have reset my password. Since them i am following up but no solution, now today 26th Aug the products hot delivered to frauds address.

Zivame is not a trust worthy site, no privacy no confidentiality, poor customer service.

I want my money back and this time I don’t want coins, i want...
Helpful
6 other people found this review helpful
6 found this helpful
1 Comment
Report
Copy
0
053Deeksha Wadhwani
Aug 25, 2021
Report
Copy

Bra

I want refund in my bank account and not as z coins...how to do that...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
1
1 1
Aug 24, 2021
Report
Copy

Bra/refund not received from 1 month

I have order product on 18 July and I have returned on 23 July and it's been 1 month I have not received any refund amount please solve my issue ASAP. I have all proofs...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Manishmegha1988
Aug 24, 2021
Report
Copy

No refund of my order

I order 2 night suit pyjama set.
Only one delivered and not second delivered and no refund...my no is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meenu Ravi Siwach
Aug 24, 2021
Report
Copy

Wrong address

Hii, I placed an order from zivame app but by mistake I didnot change my adress. It will be delivered in my old address. I already paid amount . Pls. Resolve it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anu549
Aug 24, 2021
Report
Copy

MY order was not delivered

I placed the order on 5th august 2021, until now i still have not received the order. The customer care number is not reachable i tried from both my numbers, the call does not go and it is blocked. I have not got a resolution for my issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Garima Nain
Aug 23, 2021
Report
Copy

Size exchange

Address:S-183 Pandav Nagar near rishi dental clinic

Size are not fit...so please exchanged my product...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarita Palai
Aug 22, 2021
Report
Copy

Refund against order no 713740285

I need refund in my account no only against order no[protected], It doesn't fit me and I am continously contacting on numer but no one is picking up the phone or else your executive is busy.

Kindly do refund on immediate basis....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My account is hacked by this person

Name : Sagar, Mahima dham colony, ward number, ward number 23, Bhopal, Madhya Pradesh - 462046

This guy has placed an order using my account and has bought two items with my Z coins worth 1544

I see a lot of complaints like this and I do not trust Zivame. I need the Z coins to be refunded in my bank

Why has the company not acknowledged the leak?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NehaVish
Aug 22, 2021
Report
Copy

Zivame refunded with zcoins.

Zivame refunded with zcoins which are of no use since I wish no more buying from them because my size is not available. Kindly transfer my money back Zivame....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AmmieDhillon
Aug 21, 2021
Report
Copy

Zcoins

I had bought two bras with zcoins, but only one was received.But my 355 zcoins was deducted and not returned.plz jaldi refund kro so that i can buy something else....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandni91
Aug 20, 2021
Report
Copy

Saree shaper

Address:Market sqaure mall, madiwala, bangalore

I have purchased one saree shaper from market square mall madiwala outlet on 19 th of August. The product was not that that satisfying and not correct fitting to me. When i ask for refund the sales girl was so rude to me (herself nadiya ) so kindly informing that customer service is not even good for 1 %...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy