[Resolved]  Zivame — Cheater Company

Address:

Mumbai City, Maharashtra

Hi Team,

Want to share a pathetic experience that I had with Zivame.com. I had purchased a few products and when I wasnt happy with the products the same day I had called their customer service center and asked for an exchange- They mentioned that they were not able to exchange the but they can process the return they would give me a coupon. After many calls and emails, finally I received the coupon. Now when i process the purchase they say the coupon is not valid on offers. The coupon given to me is the refund and not any silly discount coupons that we get online. I called them but the customer service team instead of assisting just keep apologizing.
My purpose to escalate this to your forum is know if I can get any assistance from you people.

Regards
Nisha