Zivame — Didnt receive the order

Website:

Zivame.com

Had ordered in the month of july 2021 and never received the order even after multiple calls to the customer care. Everytime they ask to give them 72hrs to resolve the issue and they never contact back. I asked for a refund and they gave the same answer- 72hrs. I have reached out multiple times and i got fed up really. This is too much. I am so mad at their sheer inability to resolve one small issue